Our Reviews

It was good in every way.

Did well

Dealership worked with my schedule on dropping off and picking up my vehicle. Pricing was very good.

The sales lady was great they didn't try to pressure you the best car experience I've ever had buying a car

Cost too much

Being able to schedule on Saturday was a big convenience. I was in and out fast for my service appointment.

I brought the vehicle in for brake check for squealing & radio issues. I dropped it off before 8:00 and no one ever called or updated me on service all day. I called late that afternoon because I had not heard anything & the person on the call shared that they didn't find anything wrong with the brakes (despite that brakes & rotors were repaired by Burns in late 2024 & they have consistently made noise). Additionally I was only provided the info that they recommended a new radio control panel at a cost of $1300 but no quote was emailed or any details shared with me.

no issues team was very professional.

Thomas and the great job got me in and out quickly. Explain the vehicle well. He also has helped me through a couple questions after the sale over text

They got me in and out faster than normal. Was only at the dealership 30 minutes for oil change and got pricing on new tires.

Thomas gold was my salesman very knowledge and professional very satisfied

They were very Helpful & fast with the process!!

Jeff Ferguson and Scott did their thing helping put us into a Brand New Traverse. Thoroughly went over everything as required and didn’t hesitate to answer any questions. Will deal again in the future coming!

Great customer service. Answered all my questions.

Always pleased

Service is always great and I have never had any problems

Clean and friendly

Great experience would not hesitate to recommend , or return for next vehicle , big thanks for all that helped

Excellent quick service!

Great job fast service

Chris Quinn was great

Very nice and knowledgeable sales team. Didn't feel pressured. A pleasure to purchase another vehicle from them.

Easy and Simple to use

Went great, build a true hybrid truck and I’ll be back to buy another one !

Arrived a little early for my appointment.,I was greeted by name by the service advisor. My vehicle was taken to service department before the scheduled time. I was kept updated on the progress by text messages. When service was completed, service advisor told me and took me to the payment desk. The clerk there was very friendly. She asked if I had any questions about the service of the charges. She told be to have a great rest of my day and asked me to please come again

Great service

From start to finish Wendell Jones was superb. It was quick, easy, and he was very informative to any and all questions and concerns. Would highly recommend him and this dealership to everyone.

Well to start we had the most professional and friendly sales person Thomas Gold. And everyone was very friendly. We was very pleased.

Made the experience easy

Had brakes checked for noise on my 2020 Chevy 2500HD I bought there in May . And was assured the were looking like new . Then ask the service manager if they would go ahead and do a oil change . They were glad to help . Thanks again. Bobby Blanton

I took my mom to Burns Dealership to look at the Chevy Trax. We first worked with Kristen to get mom preapproved and an appointment set up. Kristen was super helpful and very friendly and patient. When we got to the dealership worked with Wendell and he was awesome! He wasn't pushy and he helped get us the best deal we could. I would absolutely come back to Burns for my next vehicle! Mom loves her new Trax!

Took car in Saturday with check engine light. Was told it would be Monday before anyone could look at it. Left car because I could not get it there on Monday. In a couple of hours service advisor called and told me a technician had come in and he check and repaired my car. I picked it up a couple of hours later.

Fantastic service as always

Excellent

Wendell and Scott were so helpful! They made us feel so comfortable and answered every question we had. I would definitely recommend!

VERY GOOD I THINK MY SALEMANS NAME WAS TOMMY, HE WAS SO GOOD AT HIS JOB, VERY NICE YOUNG MAN

Salesman Dylan was very knowledgeable & friendly. Being an older woman did not feel taken advantage of. Website easily understood, facility was very nice.

Excellent

First time here. Upon exiting my Equinox, I got a friendly greeting. I was shown to the waiting area. I was given a list of things they recommended, including price. I will use this dealer again for my Chevy needs!

Wendell and Scott made everything so easy. They were both so helpful and made us feel right at home. I would definitely recommend Burns Chevrolet to anyone!

Dylan, Cole and Scott made the whole buying a new car process so easy and fast. The perks they give are amazing ! The overall experience is just amazing . I would definitely recommend them to who ever is looking to purchase a car.

Was greeted by the service department upon my arrival, who explained where the waiting room was located. Received a text to explain how I could keep track on the progress on my truck. Service on my truck was completed in a timely manner. I was walked to the payment center. After paying, I was thanked for my business.

Very pleasant and honest people. Everyone was very nice and friendly and and willing to help. Great salesman.

Very pleasant

Fast and friendly service. I will come back here for service.

Jimmy helped me during my car buying process and I can’t say enough wonderful things about him. Our experience purchasing a car here was unlike anything I’ve ever experienced. We didn’t feel rushed or pushed into making a decision on a car. The man working in finance was also incredibly kind and helpful. I live 30 minutes away but will be returning for all my cars care.

Everything was simple....the way it should be. Burns had fantastic reviews online so that made my mind up. They did not disappoint! Hard to find a straightforward, honest dealership these days. As someone who spent 30 yrs in the military I demand honesty and transparency. I HIGHLY recommend Burns...... you wont have regret I assure you.

Great service

Salesman Dylan was super nice and informative, process was very smooth

Matt Dylan and Jessica all were helpful and communicated the issues on my Tahoe. However the Coperate call Center was difficulty to deal with on an issue with the fuel pump module.

Always have good experience, pleasant, timely

No high pressure sales tactics from salesman. I told him what I was interested in and what I was willing to pay. Initially, we couldn’t agree on a deal. After looking at other options I came back with a counteroffer we agreed on. Quick and smooth deal. I had running boards included in the purchase. Installation was scheduled promptly and work completed professionally. I am pleased I chose Burns!

The employee’s are so nice

Huge shout-out to the team at Burns Chevrolet in Gaffney, SC! The level of professionalism and efficiency here is unmatched. I worked with Alaina, who was brilliant. Despite arriving close to closing, she happily stayed to help, listened to my needs, and quickly negotiated a great deal and a good value for my trade. The entire process was smooth, fast, and transparent. Scott, the Finance Manager, was a whiz, getting the final paperwork done in what felt like record time. I appreciated being kept updated and having all my new car's features explained thoroughly before driving off. No drama, no tricks, just a perfectly managed, hassle-free car purchase. Highly recommend Alaina, Scott, and the whole Burns team!

Our experience was great, from the salesman to the managers of Burn's Chevrolet. They were very easy to communicate with and made us feel like our business was important to them. We are confident that all future interactions with staff at Burn's Chevrolet will be excellent. We look forward to being customers of this dealership for many years to come.

Streamline sale, no hassles

Always a pleasant and proffesional visit

Everything was fine and professional.

Upon arrival was immediately greeted and assigned to a salesperson. Super efficient

I had the absolute best experience with everyone involved in my purchase. Jeff is hands down, the best salesman I have ever delt with. I love my car and do appreciate the fact that everyone was willing to find exactly what I wanted even though it wasn't one of the cars already on the lot. I will definitely recommend Burns Chevrolet to anyone I know that's looking to buy a car or truck.

Just great friendly people always do great job no what it is

They have always made me a priority and worked to get my appointments scheduled timely. Service has been great.

Fast service

It was easy and quick for an auto purchase. Kristen greeted us and answered all our questions.

Great job!!

My salesperson Kristen Boston was very professional, informative and very helpful in getting the deal done. Scott Young was also great in going over all the finances and paperwork. Kuddos to the Burns team.

Great friendly people easy to work with

Service was great

It was great

Very quick and friendly service

Ok, car buying is not my favorite pastime

Prompt and courteous, extremely neat & clean waiting area

very helpful

Great personnel.

Timely, professional and very good service and customer care